Delivery & Returns
Please allow 2–4 working days for processing your order. All orders are print on demand, so this includes printing and packing time before dispatch.
UK Shipping +
FREE UK DELIVERY OVER £75
Standard UK Tracked Delivery – £3.95
Shipped by Royal Mail, tracked 48hr service (2 working days).
USA Shipping +
FREE USA TRACKED DELIVERY OVER £100
Standard USPS Tracked Delivery – £12.95
Estimated delivery in 7 working days.
EU Shipping Zone 1 +
Zone 1 includes:
Belgium, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain
FREE EU TRACKED DELIVERY OVER £100
Standard Europe Tracked UK Delivery – £7.95
Limited tracked service (5–10 working days).
EU Shipping Zone 2 +
Zone 2 includes:
Croatia, Cyprus, Hungary, Latvia, Lithuania, Luxembourg, Malta, Bulgaria, Estonia, Romania, Slovakia, Slovenia, Austria, Czechia, Denmark, Finland, Greece, Sweden
FREE EU TRACKED DELIVERY OVER £100
Standard Europe Tracked UK Delivery – £9.95
Limited tracked service (5–10 working days).
Rest of World Zone 1 +
Zone 1 includes:
China, Hong Kong SAR, Israel, Malaysia, Russia, Singapore, United Arab Emirates, Australia, New Zealand, Canada, Taiwan, Serbia, Japan, Monaco, Norway, South Africa, Switzerland, Thailand, Brunei, Oman, Belarus, Iceland, Turkey, Brazil
FREE ROW ZONE 1 DELIVERY OVER £100
Standard ROW Tracked UK Delivery – £12.95
Limited tracked service (7–14 working days).
Rest of World Zone 2 +
Zone 2 includes:
Bangladesh, Kuwait, Saudi Arabia, Peru, Argentina, Chile, Colombia, South Korea, United States (Puerto Rico), Azerbaijan, Bahrain, Cambodia, India, Indonesia, Pakistan, Philippines, Qatar, Sri Lanka, Vietnam, Algeria, Morocco, Costa Rica, U.S. Outlying Islands, Uruguay
FREE ROW ZONE 2 DELIVERY OVER £120
Standard ROW Tracked UK Delivery – £19.95
Limited tracked service (7–14 working days).
Customs & Duties +
Any outstanding import duties, clearance or brokerage fees, and any other extra charges must be paid on delivery of your order.
Please check the email used when placing your order, as customs will usually contact you there regarding any charges.
Dead Dolly Clothing cannot predict what these charges may be, and they are the full responsibility of the customer. For more information, please contact your local customs office.
Exchanges & Returns +
You can return items within 30 days of delivery if you’re not happy with your order.
All items must be returned unworn, unwashed, and in original condition.
How to return or exchange:
- Include your delivery note with the parcel.
- Clearly state whether you want a return or an exchange.
- If exchanging, let us know the size you want instead. For example: Please exchange Medium for Large.
Send your return or exchange to:
Unit 4B Bramfield Place Farm,
Bramfield,
Hertford,
Hertfordshire,
SG14 2FD
Once we receive your parcel, we’ll process it accordingly.
Please allow up to 3 working days for your refund to reach your account.
Please note: we do not refund or cover any return shipping costs.
